Job title: operations assistant
01/31/2025 - COVAL USA is looking for an Operations Assistant in Raleigh NC
Role Overview
We are seeking a detail-oriented and proactive Operations Assistant to join our team. This role is essential in ensuring the smooth operation of our daily activities and providing administrative support to various departments. The ideal candidate will possess strong organizational skills, excellent phone etiquette, and the ability to manage multiple tasks efficiently. If you thrive in a fast-paced environment and enjoy working collaboratively, we encourage you to apply. Warehouse support with order fulfillment, stock management, and Product assembly
Key Responsibilities
• Assist with customer order processing and fulfillment
• Communicate & Report to customers on order fulfillment status.
• Warehouse support with order fulfillment, stock management, and Product assembly
• Assist in managing daily operational activities and tasks.
• Serve as the first point of contact at the front desk, greeting visitors and managing inquiries with professionalism.
• Collaborate with various departments to streamline operations and improve workflow efficiency.
• Handle customer phone calls with professionalism, addressing inquiries or directing them to the appropriate personnel.
• Help in resolving operational issues and providing solutions.
• Support the implementation of operational policies and procedures.
• Work in a TEAM environment, to achieve company sales and profitability goals.
• Develop a basic technical knowledge and familiarity with our product range and about the industries that use our products to create relationships that help continually improve sales and service to our customers.
• Communicate & Report to customers on order fulfillment status.
• Warehouse support with order fulfillment, stock management, and Product assembly
• Assist in managing daily operational activities and tasks.
• Serve as the first point of contact at the front desk, greeting visitors and managing inquiries with professionalism.
• Collaborate with various departments to streamline operations and improve workflow efficiency.
• Handle customer phone calls with professionalism, addressing inquiries or directing them to the appropriate personnel.
• Help in resolving operational issues and providing solutions.
• Support the implementation of operational policies and procedures.
• Work in a TEAM environment, to achieve company sales and profitability goals.
• Develop a basic technical knowledge and familiarity with our product range and about the industries that use our products to create relationships that help continually improve sales and service to our customers.
Skills and abilities
• Ability to multitask effectively while maintaining a high level of organization.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• A proactive approach to problem-solving with strong interpersonal skills.
• Previous experience in an administrative or operations role is a plus.
• Support customers and Sales network, learn COVAL’s product range and industries that use our products, get involved with the day to day operations of our small business, improve customer relations and grow in this TEAM environment!
• Minimum 3-5 years customer service.
To apply: Mike Bullard (mike.bullard@coval.com)
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• A proactive approach to problem-solving with strong interpersonal skills.
• Previous experience in an administrative or operations role is a plus.
• Support customers and Sales network, learn COVAL’s product range and industries that use our products, get involved with the day to day operations of our small business, improve customer relations and grow in this TEAM environment!
• Minimum 3-5 years customer service.
Job Type:
Full time-hourly
Full time-hourly
Benefits
Coval offers a competitive compensation and benefits plan including:
• Vacation & holiday pay
• Health, Vision & dental insurance coverage
• Retirement savings plan
• Other position related benefits
Coval is an Equal Opportunity Employer